Aces

Customer Specialists | TELCO Activation | CEBU | Salary 35K to 55K

Hiring Customer Service and BPO Jobs for Various Accounts DAY & NIGHT SHIFT /  TELECOM, FINANCIAL,  IT / HELPDESK, TECHNICAL SUPPORT, HEALTHCARE, SALES, EMAIL / CHAT SUPPORT, HOTEL/TRAVEL RESERVATION, BILINGUAL & BACK OFFICE POSITIONS
APPLY TODAY!
ONE-DAY HIRING PROCESS AT ACES CALL CENTER JOBS!
Get instant interview schedule, email apply@acesjobs.com & confirm interview schedule.
Text us: Smart (0998)595-6859 Globe (0917) 822-5517
If you are hired through ACES Call Center Jobs, GET 3,000 Gift Reward. APPLY NOW!
ACES CALL CENTER JOBS INC. is the direct recruitment partner of TOP CALL CENTERS / BPOs with sites in Makati, Ortigas, Eastwood Libis, Taguig (Fort Bonifacio), Commonwealth, Fairview, Cubao Quezon City, Pasay, Rizal, Sucat, Alabang, Laguna, etc. For DIRECT & PERMANENT HIRE ONLY - NO FEES WILL BE COLLECTED.
WE GIVE MORE HIRING CHANCES TO CANDIDATES WITH THE MINIMUM QUALIFICATIONS:
  • Filipino - 18 years old and above (No age limit)
  • HIGH SCHOOL GRADUATES & UP, NO WORK EXPERIENCE REQUIRED
  • Proficient in written and spoken English
  • Fresh Graduates are welcome to apply
  • Knowledgeable in MS Word, Excel, and Internet applications
Depending on your qualifications, basic monthly salary will range from 13,000 pesos to 23,000 pesos, while incentives and other benefits range from 2,000 pesos to 12,000 pesos monthly.
Php 3,000.00 worth of incentive awaits qualified hires! (terms and conditions apply)
FOR PRIORITY PROCESSING, CONFIRM YOUR INTERVIEW SCHEDULE: HOW: EMAIL RESUME TO apply@acesjobs.com OR send SMS to ANY of the following numbers:
  • Globe : (0917) 822-5517
  • Smart : (0998) 595-6859
WALK IN AT ACES:
WHERE:  6th Floor BSA Twin Towers Bank Drive, Ortigas Center, Mandaluyong (BSA Twin Towers is across SM Megamall Bldg. A - National Bookstore exit) Click on this link to locate us on Google Map: ACES Google Maps
WHEN: Mondays to Fridays 9 am - 3 pm (except Holidays)
WHAT TO BRING: 4 COPIES OF RESUME & 1 VALID ID.
IMPORTANT NOTES For Provincial Applicants Please come for interview whenever you have the chance to visit Manila. Just bring 4 resumes and 1 valid ID. Since the posts are for immediate hiring, we require applicants to go through face-to-face interview at ACES.
For Team Lead, QA, Trainer or other non-agent position Email your application to apply.aces@gmail.com
LEARN MORE ABOUT ACES CALL CENTER JOBS!
Text Us
Globe : (0917) 822-5517
Smart: (0998) 595-6859
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Job Description

  • This position acts as the first point of contact for all customer concerns and must exhibit eagerness to assist and resolve customer issues at all times.
  • Access the company’s internal systems to obtain and extract order information and provide customer service management with the data for inclusion in various scheduled and special reports.
  • Resolve customers’ issues via phone in a professional and timely manner.
  • Initiate required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.

Salary Package

  • Fixed monthly salary and allowances 35K to 55K (depending on qualifications)
  • HMO benefit from Day 1
  • HMO for dependents
  • Night differential pay
  • Holiday pay
  • Retirement benefit
  • 13th month pay
  • Government mandated benefits

Job Requirements

  • Filipino
  • Bachelors degree graduate
  • Good command of the English language
  • Confident and critical thinker
  • Minimum 3 years BPO experience for customer service or technical support handling voice international TELCO account
  • Willing to work on a flexible shift
  • Amenable to be assigned in Cebu
Job Function
Customer Service / BPO / Call Center
Minimum Education
College or Bachelor's Degree Graduate
Salary
35,000 - 55,000
Benefits
Shift Allowance, Nightshift Differential, Performance Incentives, SSS/Philhealth/HDMF Benefits, HMO
Locations
Cebu
Employment Duration
Permanent (Full time)
Total Years Experience
3 years
Experience in Call Center BPO
3 years
Apply Now